Last updated: May 15, 2025

Welcome to Zecoo.pk! This Privacy Policy explains how Zecoo.pk (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or purchase eco-friendly products like our bamboo toothbrushes through our WooCommerce-powered store.

By using our website and services, you consent to the practices described below. If you do not agree, please do not use the site.

1. Updates to This Privacy Policy

We may update this Privacy Policy periodically due to changes in our business, technology, or legal obligations. Updates will be posted here with the “Last updated” date.

2. What Information We Collect

Information You Provide to Us

We collect the information you provide when you:

• Place an order (name, email, address, phone number, payment details*)

• Create an account (username, password)

• Contact us via forms, email, or live chat

*Note: Payment data is securely processed by third-party gateways; we do not store your full card information.

Automatically Collected Information

When you browse our site, WooCommerce and plugins may automatically collect:

• IP address, browser, and device type

• Pages viewed and time spent on the site

• Cart activity and product interest

• Referral source (e.g., search engine, ad)

Third-Party Sources

We may receive data from:

• WooCommerce plugins and extensions (e.g., shipping, reviews, analytics)

• Payment processors (e.g., Easypaisa, JazzCash, Stripe)

• Courier and shipping partners

• Marketing platforms (e.g., Mailchimp, Meta Pixel)

3. How We Use Your Information

• To process and ship your bamboo toothbrush orders

• To manage your account and send order confirmations

• To improve our website, products, and user experience

• To detect and prevent fraud

• To send promotional emails (only with your consent)

4. Cookies

We use cookies to:

• Maintain your cart session

• Analyze user activity for better product recommendations

• Personalize marketing campaigns

You can adjust your cookie preferences in your browser settings. Some features may not work properly without cookies.

5. How We Share Your Information

We may share your information with:

• WooCommerce plugin providers (to process orders, emails, etc.)

• Payment gateways and courier partners

• Marketing and analytics tools (with your consent)

• Legal authorities if required

We do not sell or misuse your personal data.

6. User-Generated Content

Product reviews or testimonials you submit may appear publicly. Avoid sharing sensitive information in public comments.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy or content of those sites.

8. Children’s Data

Zecoo.pk is not intended for children under 16. We do not knowingly collect data from minors.

9. Data Security & Retention

We use security measures like SSL encryption and firewalls. No system is completely secure, but we do our best to protect your data.

We retain personal information as long as needed to:

• Fulfill orders

• Provide customer support

• Meet legal and tax obligations

10. Your Rights

Depending on your location, you may have the right to:

• Request access to your data

• Ask us to delete or correct your information

• Object to data processing or withdraw consent

• Export your data to another provider

To exercise these rights, contact us using the details below.

11. International Users

If you’re visiting from outside Pakistan, your data may be processed or stored in other countries. We ensure your data is handled securely under applicable laws.

Contact Information

For questions or concerns about these Terms, please contact us:

📧 Email:info@zecoo.pk
📱 Number:03095658351
🌐 Website: https://www.zecoo.pk